Terms & Conditions
Welcome to Mama’s Milk Farm ! By accessing and using our website or mobile app, you agree to comply with the terms & conditions mentioned on this page. These define the relationship that you and Mama’s Milk Farm share with our website and services.
1. Placing an order from Mama’s Milk Farm
To place an order from Mama’s Milk Farm, you need to book through our website / whatsApp or mobile app via the icon provided on every web page.
After you reach out to us, we’ll collect the necessary information from you in order to confirm your order. You’ll receive the confirmation via the same WhatsApp number.
Once we have acknowledged the receipt of your order, we will deliver it according to our fixed delivery schedules.
2. Pricing
The cost of Mama's Milk Farm A2 milk may vary based on the location of sale within Mumbai. The exact cost of your order will be specified in your payment request.
Prices are subject to periodic review and may be changed without prior notice.
3. Payment
Payment can be made online through our website or mobile app.
Physical collection of payments i.e. cash incurs a charge of Rs.50.00 per invoice.
We are not liable for payment failures that occur during the transaction process.
4. Cancellation or Rescheduling of Orders
Please note that we strive every day to deliver the utmost quality of A2 milk to your doorstep. While we are working to make ordering a seamless experience for you, we do not support order cancellation as of now.
In order to re-schedule your order, you need to reach out to us via the same WhatsApp number. You need to reach out to us at least 02 days to re-schedule your order.
5. Non-Delivery
If you don't receive your order, whatsapp us at +91 96193 47250 or you can reach us via website or mobile app between 8:00 AM to 12:00 PM on the specific day.
6. Service Access
While we strive to maintain 24/7 availability, we are not liable for any temporary unavailability due to system failure, maintenance, repair, or other unforeseen reasons.
Access to the website / mobile app may be temporarily suspended without notice for maintenance, repairs, or reasons beyond our control.
7. Disclaimer
While we strive for accuracy, we do not guarantee the accuracy and completeness of the information on our website.
Your statutory rights remain unaffected by these terms and conditions.
8. Liability
These terms do not exclude or limit our liability for death, personal injury, fraud, misrepresentation, or any liability not excludable under applicable law.
9. Modifications to Terms
Reserve the right to modify the terms and conditions, and outline the process for notifying customers of any changes.
10. Government Law
Specify the jurisdiction and laws that govern the terms and conditions.
Costs & Indemnification